Offer tea & coffee
We do offer and have a water machine so am not sure why they weren’t offered.
Brochures of treatments
There are many Brochures around the clinic for people to pick up we don’t do one single one that covers all treatments.
This we will discuss with the clinicians at the next meeting.
All fillers come with Lidocaine now a day’s so this client must have been particularly sensitive.
Cup of tea and to use paper cups
As above and we do now have paper cups.
Coat hook on toilet doors
This is a good idea.
We review all our paperwork each year and will look into it, but there is our number and email address on all after care sheets if clients need to contact us with a complication.
Usually most people carry a hand sanitiser around so we don’t feel its necessary to offer another as it’s a recommendation not a rule.