Offer tea and coffee
We do offer and have a water machine so am not sure why they weren’t offered.
Brochures of treatments
There are many Brochures around the clinic for people to pick up we don’t do one single one that covers all treatments.
This we will discuss with the clinicians at the next meeting.
All fillers come with Lidocaine now a day’s so this client must have been particularly sensitive.
Cup of tea and to use paper cups
As above and we do now have paper cups.
A mirror put on the hedge opposite so people can see oncoming traffic.
Coat hook on toilet doors
This is a good idea.
We review all our paperwork each year and will look into it, but there is our number and email address on all after care sheets if clients need to contact us with a complication.
Many thanks for the feedback
Excellent information before and after treatment. Time spent discussing treatment options and those best suited to you.Staff all helpful on arrival. Comfortable waiting area.
Both the ladies were lovely and made me feel at ease.
Thank you it is always nice to receive a positive feedback.
Quick and efficient.
Separate the reception from the desk from the waiting area as everyone overhears the conversations.
Sadly we don’t have the space to do this at the moment, but we do have a separate room that you can ask to be taken into if you would like to have a private conversation.
As the laser treatment didn’t work on my verruca’s I came back for radio surgery.
In a few situations we find that Radio Surgery has to be used to get deep verruca’s out. But usually a course of laser treatments sorts them out.
Dr Wilcox is lovely and very welcoming.
That’s nice to hear.
Excellent staff, would recommend.
Would like to book online.
I am afraid as we have a holding fee this is not possible.